Privacy Policy

Last updated: 1 July 2025

ReloCareer Academy, operated at instaved.info, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our career relocation coaching services.

1. Data Controller

The data controller responsible for your personal information is ReloCareer Academy, reachable at support@instaved.info. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following categories of personal data:

Full name and contact details (email address, phone number)
Current country of residence and target relocation country
Professional background and area of expertise
Service preferences and goals shared in enquiry forms
Technical data: IP address, browser type, pages visited, and session duration (collected automatically via cookies)

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to your consultation requests and provide career relocation coaching services
To personalise your experience and tailor service recommendations
To send relevant updates, service information, and follow-up communications (with your consent)
To improve our website and services through analytics
To comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Contract performance — to deliver the services you have requested
Legitimate interests — to operate and improve our business
Consent — for marketing communications and non-essential cookies
Legal obligation — where required by law

5. Data Sharing

We do not sell your personal data. We may share your information with trusted service providers (such as email delivery platforms or payment processors) who assist us in operating our services. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

6. International Transfers

If your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion at any time.

8. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data ("right to be forgotten")
Object to or restrict processing
Data portability
Withdraw consent at any time (where processing is consent-based)
Lodge a complaint with the UK ICO at ico.org.uk

To exercise any of these rights, please contact us at support@instaved.info.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We recommend checking this page periodically.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact: support@instaved.info